Как понравиться окружающим с первой фразы? Можно ли рассказывать истории так, чтобы слушатели не могли оторваться? В чем заключается магия первого вопроса и как правильно ответить на неуместный комментарий? Зачем нужен small talk и почему от хорошего комплимента «вздрагивает душа»?

Общение должно приносить радость, а с помощью правильно выстроенной коммуникации можно завоевывать доверие окружающих и добиваться поставленных целей, уверена Нина Зверева – тележурналист, бизнес-тренер, коуч первых лиц крупных компаний, преподаватель школы управления «Сколково». Основываясь на многолетнем опыте, она разработала действенные методы успешного общения, главные из которых – знать свою аудиторию, использовать правильный формат коммуникации и подбирать для нее нужный момент.

Понятные техники, простые упражнения, тесты и истории известных коллег по цеху, бизнесменов и политиков помогут всем желающим развить свои сильные стороны и стать гениями общения.

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Необычный взгляд на коммуникацию с людьми. Как конструктор – можно собрать свой образ, способ подачи мыслей и ответы на неожиданные споры и вопросы. Ещё тут много о том, как работать над мимикой, жестами, живыми выступлениями и презентациями. Короче, ни разу не пожалела о прочитанном)

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Рекомендую предыдущую книгу автора: «Я говорю – меня слушают». Подход Нины Зверевой к живым выступлениям и ораторскому мастерству подкупает. Например, я не ожидала встретить в тексте обучение сторителлингу. А вышла самая интересная часть книги)

Книга не только для бизнеса, она для всех людей, кто хочет прокачаться в искусстве говорить и подавать себя.

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Чётко. С конкретными примерами. Без воды. Помогает работать над собой. Нам редко удаётся видеть себя со стороны, анализировать свою речь и язык тела. Я бы не сказал, что книгу можно отнести к разделу бизнес-психологии. Многие приёмы можно использовать даже при знакомстве с девушками на улице. Пригодится в самых разных ситуациях.

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я думаю, книга хороша, а вот ЛитРес -настоящие жлобы, потому что дают только 5(!!!) страниц на ознакомление. И ценник конский.

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Неплохо.

Из плюсов: упражнения и тренинги на все случаи жизни. Книга именно о том «как» говорить правильно, без воды и лишней информации. Куча техник быстрой презентации продукта, типа elevator pitch.

Из минусов: слишком маленький объём книги, с прицелом на то, что вы знаете другие работы Зверевой. Теперь-то обязательно прочту. Но книга всё-таки не исчерпывает тему.

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Я сломала палец. Мама говорит, это бог мне бьет по рукам. – Ответственное заявление. Думаю, что маме стоит для начала предъявить документы, подтверждающие ее статус пресс-секретаря Господа Бога.

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elevator pitch, я всегда поражаюсь тому, сколько лишних слов говорят участники. В многословии теряются акценты и смыслы

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Правило хорошего руководителя – «ругай лично, хвали публично». Правило хорошего рассказчика – «смейся над собой, восхищайся другими

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Скажите: «Это выступление было скучным» – даже местоимение «ваше» лучше заменить на «это

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Повторюсь: одежда – элемент коммуникации. Такой же, как интонация, жест или голос. И очень глупо этот элемент игнорировать

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